Sunday, January 08, 2006

I know my shit.

I do quite a bit of product testing where I work.

Vendors will shmooze all the folks in corporate to get their foot in the door but when it's time to turn donuts into dollars-the vendors usually have to have products shipped to my store for me to check them out.

9 times out of ten, the products I test turn out just fine.

I'm not trying to be unkind, but most of the bakers in my company aren't gonna be Nobel Prize candidates any time soon. Most of them read at a 5th grade level, so that's how the directions for most products are written. (More on this in a minute)

I abuse the products any way I see fit, depending on what they are. If I am testing a new mix, I'll under and over mix it, I'll use the incorrect temperature of water, under bake it, etc. If I am testing a new bread or rolls, I use incorrect setting on our proofers and ovens just to see what happens because most of our bakers don't use the correct settings anyways.....

Recently I was testing a new pastry from a company in New York, they sent us the product frozen and we were to thaw it and use it for different kinds of pastries. No matter what I did with this stuff, I couldn't make it turn out right.

It was turning out like total shit because the directions weren't correct.

I e-mailed my bosses and asked them to make sure that what I was sent to use was formulated corrected and noted that I thought the directions were incorrect.

Evidently I must have pissed of the VP of product development at that company because she insisted that the directions were correct and had 2 of her technical specialists come to my store to "assist" me in the proper make up of the product.

Came out like crap for them as well and they tried to make it several times with the same results. As it turns out, the directions weren't right because I made the product the way I thought it should be made and it turned out fine.

Imagine that.

Sucks to be them, huh?

Know what I say?

Never doubt the Donut Guy when it comes to bakery stuff. I've been doing this for 30 years and while I'm always open to new ideas-I know my shit. Moral of the story? There isn't one, I just like to piss off know-it-all V.P.'s

Check this out, I'm gonna see if I can build a real house and then have them ship me the Legos.

Cool link to some Serenity stuff.

If I was a senior citizen, I'd be pissed.

My Lai Hero Hugh Thompson Jr. dies at 62.

"The situation is that Tom's legal situation doesn't seem to be reaching clarity,". Mmm, yeah that might be an understatement.

Now I understand why Bush speaks the way he does. SFW video on a NSFW website.

150 bucks to go see the Rolling Stones? Not in my world.

Maybe Pat could move to Iran.

Customer Rage survey.........since I do the retail thing day in and day out, I call tell you first hand people have gotten a lot ruder and short tempered in the past few years. The only thing I can say is that if you act like an asshole towards me, I'm just going to smile and tell you to have a nice day.

But I won't mean it and you'll know I don't mean it.

Till later folks..........

1 comment:

Ptelea said...

George, there is a moral to your story. The world is too full of people who think they can do everything better than you. We should value people for their expertise and trust their judgement!